A Control Panel is a software tool employed to manage the content of a website hosting account. This includes, but is not limited to, files, email messages, databases, stats along with other operations carried out with them. The CP provides a web-based interface to manage all of these things and anything else relevant to the Internet hosting service through different sections where you can access functions through menus and/or buttons. The simpler to use a CP is, the easier it'll be for you to control your presence online in its entirety. In the typical scenario, the Control Panel is the hosting account’s back office, while a separate billing account is used to manage payments and domain registrations - if the company provides that particular service. Trouble tickets may be handled from the billing account or by using a separate system.