• 1 hour ticket response
  • 1 hour ticket response

  • Our team of technical support engineers is committed to delivering fast answers to all your inquiries. We will review your ticket once it is delivered and will reply back to you with a solution to your problem within maximum sixty minutes after the trouble ticket submission. As a matter of fact, our average response time is twenty minutes.

  • Top quality support service
  • A First–Rate Client Support Service

  • Each member of our help desk support staff has lots of years of experience in the shared hosting service market and most of them have worked for us for at least 5 years. They all are prepared to respond to all your requests in the most competent manner possible.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • Incorporated into the Control Panel is an easy–to–browse Help Center section, which features various information sources. You can search through a frequently updated knowledgebase featuring web hosting account management articles and website management articles, check the educational video tutorials or have a peek at our F.A.Q. section.