Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You can find almost all the answers to your questions in the user–friendly Help Center section built into your Control Panel. It offers an immense repository with frequently asked questions and in–depth help articles contributed by our proficient help desk support team.

  • Top quality support service
  • Tutorial Videos

  • For those who prefer to find out how to remedy a frequently experienced problem by watching an educational video, we have added a selection of video tutorials to our Control Panel. All the video lessons are brief and easy to follow. They offer step–by–step presentations of different web site management tasks.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 technical support service and a 1–hour support ticket response guarantee. Our professional tech support engineers will be online 24x7 to reply to your enquiries and to resolve any issue that you may possibly stumble upon. Simply send a ticket from the Help section and we will respond to you extremely quickly.