Q: What does the website migration service involve? Will my site be safe?
A: The website migration service that we are offering is free of charge (to a certain extent). We’ll transfer your website(s) to our top–class cloud hosting platform without you needing to do anything. We know from personal experience that changing hosting providers can result in lost info and undesirable network downtime. This is why we’ll perform all that for you for free!We’ve got capable administrators whose main task is to ensure that your web site functions exactly as it did on your old web hosting platform. Our administrators are experts in migrating custom–made websites, as well as websites that are based upon famous web applications like Joomla™ and WordPress.
Q: How long will it take for my web site to be moved over to your platform?
A: We try to carry out all website migrations ASAP. Nonetheless, we do not have a set time frame for web site migrations. There are certain factors that you have to take into consideration – the very size of your website and the workload of our web site migration staff, etc. We constantly try to carry out each migration within 48 hours. With smaller–sized sites, our staff typically manages to finish in under 24 hours.
Q: My personal privacy is crucial to me. What details do you need to have?
A: Yes. We’ll need the name of the website that you’d like us to migrate. We will also require a means to log into your old web hosting account so that we can get the content pertaining to your website.
Q: My present hosting account has sensitive data inside. How can I trust you?
Q: How about downtime? Will my website be unavailable?
A: Your web site will continue to work just like it did before with your old web hosting provider. Once we are through with the transfer, your site will be configured to work on our system and we’ll alert you to preview it. If it is functioning correctly, all you will need to do is change the NS resource records pertaining to your domain. Your site will be transferred over to us with no downtime.
Q: Will my old hosting provider need to do anything?
A: While we move your website content, your hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.
Q: Which hosting providers can you migrate data from?
A: We support all Linux–driven web hosting platforms. Generally, if we can obtain access to your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source web site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.